Basic & Elementary Escrow
Basic Escrow
The escrow package for protection against risks when investing in products and services that are knowledge based. In middle to high risk situations, we recommend an appraisal by a neutral expert. For products and services that contain software and firmware, we offer more comprehensive testing in our Standard Escrow and Secure Escrow packages.
Services
Sources and documentation are checked for completeness as per manifest
Media are tested for working order and readability
The materials are securely stored in two independent locations
Current versions and updates are requested from the vendor at intervals stipulated in the contract (update service)
Low risk when the investment is in products and services that include software and firmware. Examples of criteria are:
The consequences of a loss of support or bankruptcy of the software manufacturer are not immense
The application is independent and not involved in business-critical processes
Serious consequences of an outage can be avoided by re-installing the software in its most recently available configuration
Modifications and corrections can be made without outside help when the source code is available
Medium to high risk when the investment is in products and services that do not include software and firmware. Examples of criteria are:
The lack of support or bankruptcy of the manufacturer endangers business processes and production
In an emergency, the fully functional product must be available with all the information required for maintenance
Elementary Escrow
The escrow package for software that is low-cost , quickly replaced or for short-term use. Also for the secure storage of evidence.
• Submitted media are tested for readability
• The material is securely deposited
• One update is made per year (including verification of readability)
• The software can be replaced quickly should the manufacturer no longer offer support or have to declare bankruptcy
Examples of criteria are:
• The software product is only in use for a short time
• The license costs are low